Crazy 9 Privacy Policy

1.0 Who we are

We are Crazy 9 Mobile Adventure Golf. Our headquarter address is Studio 1A, Vernon Mill, Mersey St, Stockport SK1 2HX. You can contact us by post at the above address, by email at hello@crazy9.co.uk or by telephone on +44 (0)7800820018. Our website address is : https://www.crazy9.co.uk.

2.0 What personal data we collect and why we collect it

2.1 Registration

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

2.2 Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.3 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2.4 Contact form, Enquiry Forms and Booking Forms

Information submitted through any of the forms on our site is sent to our company email, hosted by 34SP.com on a secure server.  Emails are transmitted using SSL (Secure Sockets Layer) which is a standard security protocol for establishing encrypted links between our server and our email client which is on our password protected MacBook Pro.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

2.5 Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our site please use this link: Google Analytics Opt-out.

3.0 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

3.1 Facebook

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

3.2 Twitter

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

3.3 Youtube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

The checkboxes below show you the plugins that you have already consented to use on this website. You can opt-out any time by un-checking them and clicking the update button.

4.0 Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

4.1 Necessary Cookies (all site visitors)

  • PHPSESSID: To identify your unique session on the website.
  • fusionredux_current_tab: Essential WordPress theme cookies to maintain core site functionality.

4.2 Necessary Cookies (additional cookies for logged in visitors)

  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-time-{time}-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wordpress_sec_{hash}: Indicates when you’re logged in, and who you are.

4.3 Non Mandatory

  • privacy_embeds: Saves preference on which embeds you would like to allow during browsing our site. This cookie will only be used, if you decide to opt-in to one or more third party embed services.

5.0 Who we share your data with

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.

At times it may become necessary or desirable to Crazy9, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter.  We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with UK law.

6.0 How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7.0 What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8.0 Where we send your data

Visitor comments may be checked through an automated spam detection service.

10.0 Third Party Websites

Crazy9 may post links to third party websites on this site. These third party websites are not screened for privacy or security compliance by Crazy9, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Crazy9 bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11.0 Additional information

11.1 How we protect your data

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

11.2 What data breach procedures we have in place

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

11.3 What third parties we receive data from

We work with a number of advertising agencies and magazines who provide us with potential clients who have provided their name and email address in order to be contacted by entertainment suppliers such as ourselves.  We use this information to contact the person via email to inform them of our services and to visit our website.  We make the assumption that the third parties have received written agreement from the individuals that it is okay for us to contact them.  We do not share this information with anyone and periodically we delete sent emails from our email client that have not resulted in an enquiry.

12.0 Updates to our Privacy Policy

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.  The last update was made on 21 November 2018.